FAQ

Frequently asked questions

On international orders, we do sometimes get new tracking numbers along the way. If this happens, we send you the new tracking number as soon as we receive it.

PS: In cases where we know that tracking numbers will shift more than once, We wait until it gets to your country before we provides you with tracking number.

On rare occasions, some packages do get lost along the way. If this has happened to your package we will refund you the money or ship new products. That's up to you.

Qui puoi trovare le nostre domande più frequenti. Spero che tu possa trovare la risposta che stai cercando in questa pagina. In caso contrario clicca qui per andare alla pagina dei contatti e ti aiuteremo il prima possibile.

FAQ

I Wrote the wrong email adress on my order

What to do if our email dosent arrive?

Is seam allowance included in the pattern?

Im a school teacher, Can I copy these patterns and use them in my sewing class?"

When are orders shipped?

My order is delayed, Why is that?"

It looks like my package has stopped moving?

I regret my purchase, Can I get my money back?"

My problem is not listed here.

Qui puoi trovare le nostre domande più frequenti. Spero che tu possa trovare la risposta che stai cercando in questa pagina. In caso contrario clicca qui per andare alla pagina dei contatti e ti aiuteremo il prima possibile.

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